Welcome to GEC Plumbing. (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website https://gecplumbing.co.uk (the “Service”).

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect data to help us operate effectively and provide you with the best possible service.

a. Personal Information

When using our Service, you may be asked to provide information that can be used to identify or contact you, such as:

• Name (first and last)

• Email address

• Phone number

• Physical address

b. Usage Data

We also collect data about how the website is accessed and used. This may include:

• Your device’s IP address

• Browser type and version

• Pages visited

• Time and date of your visit

• Time spent on pages

• Device identifiers and diagnostic info

c. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience. These may include:

• Session Cookies – for site functionality

• Preference Cookies – to remember your preferences

• Security Cookies – for protection and fraud prevention

You can set your browser to reject cookies, but note that some features of the site may not work properly without them.

2. How We Use Your Data

We use your data to:

• Provide and maintain our Service

• Contact you about quotes or inquiries

• Enable interactive features

• Improve our website and service

• Monitor site usage

• Address technical issues

• Connect you with trusted local contractors in Norwich

3. Sharing Your Data

We may share your personal information with:

• Trusted third-party contractors in the Romford area for the purpose of providing free quotes

• Service providers who assist us with running the website and analyzing its usage

All third parties are required to keep your data confidential and use it only as needed to support the Service.

4. Data Transfers

If you’re outside the UK and submit your personal data to us, please be aware that we may transfer and process your information in the UK. By using our website, you consent to this transfer.

We take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy.

5. Legal Disclosure

We may disclose your information if required to:

• Comply with legal obligations

• Defend our rights or property

• Investigate potential misuse

• Protect user or public safety

• Prevent liability

6. Data Security

We implement commercially acceptable methods to protect your data, but no system is 100% secure. We encourage you to use secure practices when submitting information online.

7. Analytics & Tracking

We use Google Analytics to understand how visitors use our website. Google may share this data with other services and use it to personalize ads.

You can opt out by installing the Google Analytics Opt-Out Browser Add-On.

For more, see Google’s Privacy Policy.

8. Links to Other Sites

Our website may contain links to other websites not operated by us. We’re not responsible for their content or privacy practices. Always review third-party privacy policies before sharing your information.

9. Children’s Privacy

We do not knowingly collect personal information from anyone under 18. If you believe your child has provided us with data, please contact us. We will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with a new “Effective Date.” We may also notify you by email or via a notice on the website. Please review this page regularly for updates.

11. Contact Us

If you have any questions about this Privacy Policy, feel free to get in touch:

Email: admin@gecplumbing.co.uk