Terms of Service

1. Acceptance of Terms

By accessing or using the GEC Plumbing website, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.

2. Our Services

GEC Plumbing offers a free quote and referral service for home-related services in Norwich. We connect users with independent third-party contractors and suppliers who may be able to fulfill the requested services. We are not a direct service provider, and we do not guarantee the quality, timeliness, or performance of any third-party providers.

3. User Information & Consent

When you request a quote via our website, you may be asked to provide personal details such as:

  • Name

  • Email address

  • Phone number

  • Physical address

By submitting this information, you consent to its collection and use for the purpose of connecting you with relevant local service providers. Your information may be shared with vetted third-party contractors in the Norwich area solely for the purpose of fulfilling your enquiry. These third parties are contractually required to keep your data confidential and use it only as intended.

4. Use of Google Analytics

Our website uses Google Analytics, a service provided by Google Inc., which uses cookies to collect data about how users interact with the site. This information may be processed and stored on servers located in the United States.

Google may:

  • Use the data to generate reports and provide analytics services

  • Transfer the information to third parties when legally required or when processing on Google’s behalf

By using our site, you consent to this data processing. You may opt out by installing the Google Analytics Opt-out Browser Add-on.

5. Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is the property of GEC Plumbing or its content suppliers and is protected under UK and international copyright laws. You may not copy, reproduce, modify, or distribute any content without our prior written consent.

6. Limitation of Liability

To the maximum extent permitted by law, GEC Plumbing is not liable for:

  • Indirect, incidental, or consequential damages

  • Losses resulting from third-party services arranged through our platform

  • Any errors, delays, or interruptions on our website

All interactions with third-party service providers are at your own risk.

7. Indemnification

You agree to indemnify, defend, and hold harmless GEC Plumbing, including our affiliates, officers, agents, and employees, from any claims or liabilities arising from:

  • Your use of the website

  • Breach of these Terms of Service

  • Violation of applicable laws or third-party rights

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page with a revised effective date. Continued use of the website after changes constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions regarding these Terms of Service, you may contact us at:
📧 admin@gecplumbing.co.uk